How it works
From placing your order on Ceaiuri Alese to the arrival of your tea package: a sequence of four clear stages.
Choose
Selecting your blend: We detail the herbs, weight, and brewing instructions. Explore the blends, read customer reviews, and add your chosen items to the cart.
Order
Confirmation and payment: You can choose cash on delivery or bank transfer. We will promptly send you written confirmation along with your order number.
Dispatch
Preparation and dispatch: Orders received before the cutoff time are carefully packed and handed to the insured courier on the same business day, complete with a tracking code.
Use and return
Enjoying the tasting or returning: Follow the brewing recommendations on the packaging. If you change your mind, you can return the package within 14 days, according to the specified terms.
Our standards and principles
- Whole leaves and flowersWe preserve plants in their natural state, without fine industrial grinding, ensuring a clear infusion and authentic botanical flavor in every cup.
- Slow drying at controlled temperaturesThe drying process takes place in the shade, in well-ventilated spaces, keeping volatile oils and natural floral shades intact.
- Airtight packaging in kraft pouchesOur multi-layer pouches protect the blends from moisture and light, preserving plant freshness throughout storage.
- Careful delivery directly to your addressPackages are protected in sturdy cardboard boxes and delivered directly by courier, with a cash-on-delivery option upon receipt.
Ceaiuri Alese